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Bartender & Stress
by Robért du Pierni
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Summary
- Pay attention
- Stress!
- Ailments recognised to have stress background.
- The negative impact
- What to do?
- Decentralization and delegation
- A healthy sigh
- A positive facial expression
- Tonic, relaxing music
- Mini-gym behind the counter
- More tips
Is it possible to work behind the counter of a very busy, successful bar, combining speed with precision, optimizing the use of one's energy and maintaining one's psychophysical balance?
Pay attention
Headache and increased susceptiblity to illness are common results of stress. The best we can do is pay attention to the warning signs of trouble to come. In regard to workplace stress, the problem has been deciding exactly what are the warning signs? We do know that if a person is suffering stress at home, additional stress in the workplace can cause a person to commit a violent act in the workplace. If a person is under extreme stress and is suffering mental illness, why would they act violently in the workplace? The ingredients are all there for an explosion.
One main ingredient to notice in your co-workers is the isolation factor. If you notice an unhappy person at work who complains about the job constantly and has no friends or family to reach out to, beware! Remember that a person could feel trapped at work and if he has no family or friends to talk to, an emotional explosion could occur. If there is not an implosion, there could be an explosion where the isolated person takes out his rage in the workplace.
So what can we do? If you are aware of a disgruntled person at work who you know is isolated, try to get that person some help. If you are a co-worker, talk to your supervisor about the particular co-worker in question. If you are a supervisor, you might talk with that person and at least hear him out. The idea is to know the people you work with you. A manager should know his workers in terms of their ability to tolerate frustration and socialize with other workers. He should also know at least a little bit about their home life without being intrusive. The initial background checks and psychological tests are helpful during the hiring phase, but after a few years on the job, what do you know about your co-worker.
Hire a job stress consultant near your workplace who can meet with the person and perhaps engage that person into getting confidential counseling. There is no guarantee that we can eradicate workplace violence, but we can try a mix of interventions to minimize the devastating occurrences.
Stress
The word stress derives from the Latin word 'stringere' meaning to 'draw tight' and was used during the seventeenth century to describe hardships or affliction. Stress in the early stages can 'rev up' the body and enhance performance in the workplace, thus the term 'I perform better under pressure'. If this condition is allowed to go unchecked however and the body is revved up further then performance will ultimately decline and the persons health will degenerate. The symptoms of stress are believed to stem from our primitive 'fight or flight' response to perceived dangers. This response produces surges of chemical reactions in the blood stream which can cause psychological problems such as Post Traumatic Stress Disorder or Cumulative Stress Disorder for example. It is believed that man has retained much of his primitive hormonal and chemical defence mechanisms intact throughout the centuries which enabled the cave man to either fight the perceived danger or to retreat, thus the phrase 'fight or flight'. Unfortunately, the lifestyle which we live in today does not allow us to react physically to the problems which we face. We are not for example able to punch our boss when he or she is acting aggressively as such actions are all forms of behaviour that are not tolerated in today's society. Similarly, in today's society we are not able to use the 'flight' response either. The consequences for manager who flees from a stressful meeting are likely to be sweeping. It is believed that it is this denial of our primitive responses which causes the strains on our body and leads to stress related disease and sickness, as the adrenaline which runs through our body and prepares us for our basic responses has no outlet,
Cooper argues that "our thought patterns regarding ourselves and the situations we are in trigger events within two branches of our central nervous system, the 'sympathetic' and the 'parasympathetic' ". In short, the 'sympathetic' reaction is where the body, 'revs up' the adrenaline and other hormones in the blood stream in response to a perceived danger and the 'parasympathetic' is where the body 'revs down' and unwinds itself. The 'rev up' activity is designed to improve performance in the body however, as Cooper puts it "if the stress that launches this activity continues unabated, the human body begins to weaken as it is bombarded by stimulation and stress related chemicals".
continue...
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